Client/Citizens Satisfactory Survey Form

I. Client Information

II. Client Satisfaction Rating

Kindly rate the quality of service provided by cliking the appropriate circle. Select "N/A" if that Service Quality Dimension is not applicable for the service.

  • 1. Responsiveness (Pagtugon) *

    Willingness to help, assist, and provide prompt service (Handang tumugon at magbigay nang mabilis na serbisyo sa kliyente)

  • 2. Reliability (Maaasahan) *

    Provision of what was needed and what was promised, in accordance with the policy and standards, with zero to a minimal error rate (Mahusay na pagbibigay ng serbisyo ayon sa itinakdang pamantayan)

  • 3. Access & Facilities (Lokasyon at Pasilidad) *

    Convenience of location, ample amenities for a comfortable transaction, and the use of clear signages and modes of technology (Mabilis mapuntahan ang lugar at magamit ang pasilidad sa pamamagitan nang malinaw na karatula)

  • 4. Communication (Pakikipag-usap) *

    Act of keeping citizens and businesses informed in a language they can easily understand, as well as listening to their feedback (Pakikipag-ugnayan sa kliyente sa paraang malinaw at nauunawaan kasama ang mga opinion at puna)

  • 5. Costs (Gastos) *

    Satisfaction with the timeliness of the billing, billing process/es, preferred methods of payment period, value for money, acceptable range of costs, and qualitative information on the cost of each service (Kontento sa serbisyong natanggap at sa halagang naging katumbas o binayaran)

  • 6. Integrity (Katapatan) *

    Assurance that there is honesty, justice, fairness, and trust in each service while dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, hustisya, patas at tiwala sa habang nakikipig-ugnayan sa kliyente)

  • 7. Assurance (Pagtitiwala) *

    Capability of frontline staff/s to perform their duties, product and service knowledge, understanding client needs, helpfulness, and good work relationships (Kasiguruhan na gampanan ang tungkulin, na may kaalaman sa serbisyo, pag-unawa sa mga pangangailangan ng kliyente, matulungin, at maayos na ugnayan sa trabaho)

  • 8. Outcome (Resulta ng Serbiyo) *

    Rate in terms of achieving outcomes or realizing the intended benefits of the service (Markahan ang pangkalahatang serbisyo na natanggap)

III. Suggestions / Compliments / Comments

Educational Technology Tools

EdTech Tools Project supports the mainstream and emerging frameworks for effective teaching and learning within the context of technology enabled connected and transacting society. The presented methods, templates, software nd web application emerge from the needs and lessons derived in engaging teachers, administrators, technologies and product developers in ICT for education initiatives of schools, professional organization, business and government agencies.

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OpenDesk makes the teacher focus on learning. Delivery with the use of re-usable computer application and content. The collection makes the teacher review and use educational software to match the design of understanding and performance.

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These activities work great on your interactive whiteboard, computer, laptop, or Chromebook for whole group or small group instruction or use in the computer lab or at home for individual learning. Choose from fun, educational, interactive games and simulations for math, English language arts, science, social studies, brainteasers, music, art, holidays and more!

ICT LITERACY CAPACITY BUILDING PROGRAM

Subject / Area Tool Link Description

Subject / Area Tool Link Description

Subject / Area Tool Link Description

Subject / Area Tool Link Description

Subject / Area Tool Link Description

Subject / Area Tool Link Description