Client/Citizens Satisfactory Survey Form

I. Client Information

II. Client Satisfaction Rating

Kindly rate the quality of service provided by cliking the appropriate circle. Select "N/A" if that Service Quality Dimension is not applicable for the service.

  • 1. Responsiveness (Pagtugon) *

    Willingness to help, assist, and provide prompt service (Handang tumugon at magbigay nang mabilis na serbisyo sa kliyente)

  • 2. Reliability (Maaasahan) *

    Provision of what was needed and what was promised, in accordance with the policy and standards, with zero to a minimal error rate (Mahusay na pagbibigay ng serbisyo ayon sa itinakdang pamantayan)

  • 3. Access & Facilities (Lokasyon at Pasilidad) *

    Convenience of location, ample amenities for a comfortable transaction, and the use of clear signages and modes of technology (Mabilis mapuntahan ang lugar at magamit ang pasilidad sa pamamagitan nang malinaw na karatula)

  • 4. Communication (Pakikipag-usap) *

    Act of keeping citizens and businesses informed in a language they can easily understand, as well as listening to their feedback (Pakikipag-ugnayan sa kliyente sa paraang malinaw at nauunawaan kasama ang mga opinion at puna)

  • 5. Costs (Gastos) *

    Satisfaction with the timeliness of the billing, billing process/es, preferred methods of payment period, value for money, acceptable range of costs, and qualitative information on the cost of each service (Kontento sa serbisyong natanggap at sa halagang naging katumbas o binayaran)

  • 6. Integrity (Katapatan) *

    Assurance that there is honesty, justice, fairness, and trust in each service while dealing with the clients and businesses (Pagtiyak sa serbisyong may katapatan, hustisya, patas at tiwala sa habang nakikipig-ugnayan sa kliyente)

  • 7. Assurance (Pagtitiwala) *

    Capability of frontline staff/s to perform their duties, product and service knowledge, understanding client needs, helpfulness, and good work relationships (Kasiguruhan na gampanan ang tungkulin, na may kaalaman sa serbisyo, pag-unawa sa mga pangangailangan ng kliyente, matulungin, at maayos na ugnayan sa trabaho)

  • 8. Outcome (Resulta ng Serbiyo) *

    Rate in terms of achieving outcomes or realizing the intended benefits of the service (Markahan ang pangkalahatang serbisyo na natanggap)

III. Suggestions / Compliments / Comments

FAQS

How to Apply As Teacher

  • Mandatory requirements for all applicants
  • 1. Letter of intent which shall indicate the following information:
  • a. Statement of purpose/expression of interest
  • b. Track(s)/Stand(s)/Subject(s) applying for
  • c. preferred school(s),if any
  • 2. CSC form 212,revised 2005 (personal data sheet) in two (2) copies with the latest 2x2 ID picture
  • 3. Certified potocopy of certificates of relevant specialized trainings, if any
  • 4. Certified copy of voters Id and/or any proof of recidency
  • 5. National bureau of investigation(NBI) Clearance
  • 6. Omnibus certification of authenticity and veracity of all documents submitted,signed by the applicant
  • Additional requirements for permanent full-time positions:
  • 1.certified potocopy of diploma on bachelor’s degree
  • 2.certified potocopy of transcript of records with at least 15 units of specialization in relevant strand/specialized subject
  • 3.certified potocopy of professional regulation commission(prc) professional ID card/certificate of registration/license,if available
  • 4.certified potocopy of ratings obtained in the licensure examination for teachers(LET/professional board examination for teachers(PBET),if available

  • 20 years teaching experience or
  • 20 MA units & 1 year teaching experience
  • School Indorsement letter/Transmittal
  • Letter of Application for ERF’s evaluation
  • ERF Forms (with Principal’s Signature under Performance Rating)
  • Sworn Statement with Documentary Stamp
  • Latest Performance Rating Form
  • Service Record
  • Permit to Study (Original and certified true copy)
  • Transcript of Records (Basic and Masteral) (Original and certified true copy)
  • Service Record from other Division (if any)
  • Latest Payslip (certified true copy)

    • List of Requirements

  • Form 212 w/latest picture (Passport size white background)
  • Oath
  • Form 211 (Medical Certification)
  • PRC License, Certification of Registration & Report of Rating (certified true copy of principal)
  • NBI Clearance
  • Sworn Statement of Assets and Liabilities
  • Transcript of Records (certified true copy of principal)
  • First Day of Service (FDS)
  • BIR Tax Identification Number
  • pilhealth Number

  • 20 years teaching experience or
  • 20 MA units & 1 year teaching experience
  • School Indorsement letter/Transmittal
  • Letter of Application for ERF’s evaluation
  • ERF Forms (with Principal’s Signature under Performance Rating)
  • Sworn Statement with Documentary Stamp
  • Latest Performance Rating Form
  • Service Record
  • Permit to Study (Original and certified true copy)
  • Transcript of Records (Basic and Masteral) (Original and certified true copy)
  • Service Record from other Division (if any)
  • Latest Payslip (certified true copy)

  • 20 years teaching experience
  • 20 MA units and or MA Equivalent Completed Academic Req.
  • School Indorsement from the Principal
  • ERF Forms
  • Sworn Statement with documentary stamp
  • Service Record
  • Permit to Study (Original and certified true copy)
  • Transcript of Records (Basic and Masteral) (Original and certified true copy)
  • Approved curriculum for MA course
  • Thesis book (if MA graduate)
  • Service Record from other division (if any)
  • Latest Payslip (certified true copy)

  • Personal Data Sheet (Original)
  • PRC License, Rating and Certification
  • Administrative Certification of No Pending Case
  • Latest Pay slip
  • Latest Payslip (certified true copy)

  • C.S. Form 212 (Personal Data Sheet)
  • Position Description Form
  • Supplementary Information Sheet
  • Information Sheet
  • Certified xerox copies NOSCA and SARO
  • Administrative Certification of No Pending Case
  • Certified xerox copies of approved ERF
  • Certified xerox copies of PRC License
  • Latest Payslip (certified true copy)

  • C.S. Form 212 (Personal Data Sheet)
  • Position Description Form
  • Certified xerox copies NOSCA and SARO
  • Administrative Certification of No Pending Case
  • Certified xerox copies of PRC License
  • Form 211 (Medical)
  • Latest Payslip (certified true copy)

  • Indorsement/Transmittal
  • Recommendation of the School Principal
  • School Rank List (By Subject Area)
  • C.S. Form 212 (Personal Data Sheet)
  • Certified xerox copies of PRC License & Report of Rating
  • Position Description Form (PDF)
  • Original TOR (Basic & MA) with
  • Form 211 (Medical )
  • Administrative Certification of No Pending Case
  • Latest payslip

  • Indorsement letter from the Principal
  • Letter of Application
  • Form 6
  • Teacher’s Clearance
  • Division Clearance
  • Administrative Certification of No Pending Case
  • Last Day of Service
  • Expected Date of Departure
  • Certification of Bonafide Employee
  • Teacher’s Profile

  • Indorsement letter from the Principal
  • Letter of Request for Permit to Teach
  • Form 86 (Medical)
  • Certification of Class Schedule from the Private School
  • Latest Performance Rating
  • CSC Form 305 (Request for Permit to Teach)
  • Information required in connection with the request for permission to Teach outside office hours
    ***Note: Teacher/Employee requesting permission to teach must have at least 2 years of satisfactory services in Public School at the time of application /request

  • Indorsement letter from the Principal
  • Letter of Request for Permit to Study
  • School Curriculum signed by the Dean
    ***Note: Teacher/Employee requesting permission to study must have at least 2months before the date of enrollment

  • Indorsement letter from the Principal
  • Letter of Request

  • Indorsement letter from the Principal
  • Letter of Request
  • Administrative Certification of No Pending Case
  • Performance Rating (Certified True Copy)

  • Routing Slip
  • GSIS Application for Retirement Under RA 660, RA 1616, pd 1146 and ra 8291 / Separation
  • GSIS Application for Life Insurance Benefit
  • Declaration of Pendency / Non – Pendency of Case
  • Teacher’s Clearance
  • Division Clearance
  • Last Day of Service
  • Ombudsman Clearance
  • Administrative Certification of No Pending Case
  • Certification of Last Payment (NCR/RPSU)
  • Sworn Statement of Assets and Liabilities

  • School Indorsement from the Principal
  • Teacher’s Request Letter Thru the School Principal
  • Teacher’s Clearance
  • Division Clearance
  • Last Day of Service
  • Sworn Statement of Assets and Liabilities
  • Performance Rating
  • Administrative Certification of No Pending Case
  • Declaration of Pendency / Non-Pendency of Case

  • Teacher’s Clearance
  • Division Clearance
  • Last Day of Service
  • Administrative Certification of No Pending Case
  • Performance Rating (Certified True Copy)
  • Sworn Statement of Assets and Liabilities
  • Leave Card (Certified True Copy)

  • Transmittal/ Indorsement from the principal
  • Letter of application for sick / vacation / maternity leave
  • CSC Form 6
  • -signed by the applicant
  • -Principal
  • -Personnel Officer
  • CSC Form 41 (Medical Certificate)
  • -noted or signed by the D.O. pysician
  • -with documentary stamp
  • Last Day of Service
  • Teacher’s Clearance
  • Division Office Clearance
  • No Administrative Pending Case
  • Certified copy of leave card

  • Transmittal/Indorsement from the principal
  • Letter of application for travel abroad
  • CSC Form 6
  • -signed by the applicant
  • -Principal
  • -Personnel Officer
  • Teacher’s Clearance
  • Division Office Clearance
  • Expected date of departure
  • Certification of Bonafide
  • No Administrative Pending Case
  • Service Record (from Division Office)
  • Last Day of Service
  • Last Day of Service
  • Request for Authority to Travel (FORM)

  • Transmittal/Indorsement letter from the principa
  • Letter of application for return to duty
  • Form 86 (Health Examination Record)
  • noted by the D.O. pysician
  • First Day of Actual Service
  • Birth Certificate with registry
  • Maternity leave or Death Certificate or Histopath

  • Transmittal/Indorsement letter from the principal
  • Letter of application for change of name
  • Certification of Marriage with registry number

  • Latest Payslip (potocopy only)
  • Leave Card (certified by the Principal)
  • Membership Profile from GSIS
  • GSIS Updating Form From Admin Section

  • Latest Payslip (potocopy only)
  • Leave Card (certified by the Principal)
  • GSIS / Pag-Ibig Forms from Admin Section

  • Indorsement letter from the Principal
  • Latest Efficiency Rating
  • Form 86 (Medical)
  • Form 6 (Application of Leave)
  • Teacher’s Clearance
  • Administrative Clearance
  • Division Clearance
  • Certification from the Principal that services can be dispensed with
  • Study Leave Agreement
  • Schedule of teacher on study leave
  • Last Day of Service
  • Transcript of records
  • Certification that he/she has not availed of R.A. 4670 before
  • Sworn Statement of Assets and Liabilities
    Teacher applying for study leave with pay should at least have rendered 7 years in the service

  • Letter of intent which shall indicate the following information:
  • Statement of purpose/expression of interest
  • Track(s)/Strand(s)/Subjects(s) applying for
  • Preferred school(s), if any
  • CSC Form 212, Revised 2017 (Personal Data Sheet) in two (2) copies with the latest 2x2 ID picture
  • Certified potocopy of certificates of relevant specialized trainings, if anyCertified copy of Voter’s ID and/or any proof of residency
  • National Bureau of Investigation (NBI) clearance
  • Omnibus certification of authenticity and veracity of all documents submitted, signed by the applicant